— FAQ —

Common Questions.

Straightforward answers to the questions senior leaders ask before starting an engagement. If your question is not here, reach out directly.

About the Engagement

What happens in the first conversation?+
The first conversation is a 45-minute diagnostic discussion. There is no pitch and no proposal. The goal is to understand your specific situation well enough to determine whether there is a structural constraint problem worth investigating. You will leave with a clear sense of whether this engagement is the right fit — and so will we. If it is not the right fit we will tell you directly.

What does a typical engagement look like?+
Every engagement begins with The Awareness Principle diagnostic — typically a 30-day assessment using your existing data to identify the structural constraints preventing performance. From there the engagement expands based on what the diagnostic reveals. Some clients move directly into a build phase where we design interventions around the identified constraints. Others use the diagnostic alone to redirect internal resources more effectively. The scope is always determined by what the evidence shows, not a predetermined package.

How long does an engagement typically last?+
The diagnostic phase runs 30 days. A full engagement including the build and hold phases typically runs three to six months depending on the complexity of the constraints identified and the number of intervention areas. Some clients retain Tr3ce on an ongoing advisory basis after the initial engagement. There is no minimum commitment beyond the diagnostic.

What data do you need to run the diagnostic?+
In every documented engagement, the diagnostic has been completed using data the organization already had. No new data collection infrastructure is required. Typically this includes sales performance data by rep or location, tenure and onboarding records, activity metrics, and any existing engagement or culture survey data. The specific data requirements are confirmed in the first conversation once we understand your situation.

Is client information kept confidential?+
Yes. All client engagements are conducted under strict confidentiality. Case studies on this site use anonymized outcomes without identifying client names, industries beyond a general category, or any information that could identify the organization. This is non-negotiable and is built into every engagement agreement.

About the Methodology

What is Necessary Condition Analysis and why does it matter?+
Necessary Condition Analysis is an advanced statistical methodology developed at Rotterdam School of Management. Unlike correlation-based analytics that identify what tends to accompany good results, NCA identifies the conditions without which a specific outcome is statistically impossible. In a sales context this means identifying the factors that are absolutely required for high performance — not just correlated with it. This distinction changes what you fix, what you stop investing in, and what becomes possible once the constraint is removed.

Do we need a statistics background to understand the findings?+
No. The diagnostic output is delivered in business language — specific constraints identified, the cost of each constraint quantified in revenue or operational terms, and a prioritized set of recommendations. The methodology is sophisticated. The deliverable is clear and actionable. Part of what makes this engagement different is that the findings are designed to be presented directly to a board or C-suite without translation.

How is this different from what our internal analytics team does?+
Most internal analytics teams are built around descriptive and predictive analytics — dashboards, trend reports, and forecasting models. These tools are valuable but they are designed to answer what is happening. NCA answers a different question: what must be true before a specific level of performance is achievable. Very few internal teams have exposure to this methodology because it is relatively new in academic literature and even newer in applied business settings. The value is not in replacing your internal team — it is in asking a question your current tools cannot answer.

How does AI factor into the diagnostic?+
AI plays two roles in a Tr3ce engagement. First, AI diagnostic tools are used to accelerate the data analysis phase, identifying patterns and constraint candidates more efficiently than manual analysis alone. Second, for organizations that are deploying or evaluating AI in their sales process, the diagnostic specifically maps which funnel stages are candidates for AI automation and which stages require human judgment as a necessary condition for buyer trust and conversion. This prevents the common and expensive mistake of automating the wrong parts of the funnel.

About Fit

What types of organizations do you work with?+
The methodology is most powerful in organizations with a meaningful volume of sales performance data — typically 20 or more salespeople or locations, enough data to identify statistical patterns. Industries where Tr3ce has documented outcomes include financial services and insurance. The approach is applicable across industries wherever there is a sales organization with performance variation that standard reporting cannot explain. The first conversation is the right place to assess whether your specific situation is a good fit.

Is this right for us if we are a smaller organization?+
The diagnostic requires sufficient data to identify structural patterns — typically a minimum of 20 to 25 salespeople or locations with at least 12 months of performance history. Organizations below this threshold may not have enough data for NCA to produce statistically reliable findings. If you are smaller than this, the most valuable starting point is a consulting conversation about what data you should be collecting now to enable this analysis as you grow.

What if the diagnostic does not find a significant constraint?+
This is a real possibility and we address it directly. If the diagnostic reveals that your organization does not have a structural constraint problem — that the performance gap is an execution issue or a market issue rather than a necessary condition gap — we tell you that and explain what the data shows. You will not receive a recommendation for an engagement you do not need. This is part of the evidence-first commitment that distinguishes Tr3ce from consultancies that sell solutions before completing a diagnosis.

Do you work with organizations outside the United States?+
Yes. The methodology is not geography-dependent and engagements can be conducted remotely. All diagnostic work is data-based and deliverables are produced in English. For speaking engagements, international availability depends on scheduling and is confirmed case by case.

— Still Have Questions? —

The fastest answer is a direct conversation.

A 45-minute diagnostic conversation costs nothing and answers every question specific to your situation. No pitch. No proposal. Evidence first.

Request a Diagnostic Conversation

Richard@Tr3ce.com